Vertical Hold is searching for passionate and enthusiastic individuals to join our Front Desk team. As a Front Desk Team Member, your primary role will be to provide excellent customer service to our members and visitors, as well as some instruction and light maintenance tasks.

Part Time

Our ideal candidate:

• Has a solid climbing background and loves climbing. We don’t need elite climbers, but we want you to have a good rope climbing foundation and interest in many aspects of climbing. Preferred minimum of 1 year climbing experience, outdoor or gym.

• Has worked in customer service before, or has similar experience in a public facing fast paced environment.

• Enjoys people and interacting with people from a lot of different backgrounds. We want people who want to be a part of our community.

• Self starter. We value people who take pride in their work environment and will initiate tasks and problem solve.

• Good communication skills.

• Must work at least one weekend day (Sat or Sun) weekly.

• Must be 18 or older.

Some perks of being on the Vertical Hold Desk Team:

• Free Employee Membership with a Plus one (includes gear rental)

• Industry rates as a climbing gym employee

• Discounts on climbing gear and concessions

Vertical Hold is passionate about helping our community achieve their climbing goals! We are now hiring a Coach to instruct our youth programs. We are seeking an individual who is comfortable managing and connecting with climbers of all ages, promoting enthusiasm, and helping to guide them to reach their full potential.

Our Ideal Candidate:

• Experienced in bouldering and top rope (lead climbing is a plus).

• Provides excellent customer service

• Good understanding of climbing techniques such as footwork, body positioning, route reading, etc.

• Passion for working with kids at a variety of ability levels and learning styles.

• Makes learning how to climb enjoyable and engaging.

• Interested in contributing to a high quality training curriculum and program

• Excited to collaborate with other coaches and staff to deliver the best overall experience for the team

Some perks of being on the Vertical Hold Team:

• Free Standard Membership

• Discounts on retail and gear

• Staff-only events

• Opportunities for growth and learning, such as employee climbing clinics and training.

Job Type: Part-Time, with the potential for Full-Time

Availability: Tue & Thurs 3:30pm-6pm

Vertical Hold is searching for passionate and enthusiastic individuals to join our Events Team. As an Events Team Member, your primary role will be to provide an exceptional experience for our group events and parties. Tasks include leading the group in climbing, belaying, event set up and tear down

Our Ideal Candidate:

• Provides excellent customer service

• Displays proficiency in knowledge of top rope belaying and climbing safety practices (Must be belay certified by Vertical Hold)

• Enjoys sharing the sport of climbing with others

Some perks of being on the Vertical Hold Youth Team Staff:

• Free Standard Membership

• Discounts on retail and gear

• Opportunities for growth and learning

Job Type: Part-time, Saturday and Sunday Morning & Afternoon

Vertical Hold is searching for passionate and enthusiastic individuals to join our Events Team. As an Events Team Member, your primary role will be to provide an exceptional experience for our group events and parties. Tasks include leading the group in climbing, belaying, event set up and tear down

Our Ideal Candidate:

• Provides excellent customer service

• Displays proficiency in knowledge of top rope belaying and climbing safety practices (Must be belay certified by Vertical Hold)

• Enjoys sharing the sport of climbing with others

Some perks of being on the Vertical Hold Youth Team Staff:

• Free Standard Membership

• Discounts on retail and gear

• Opportunities for growth and learning

Job Type: Part-time, Saturday and Sunday Morning & Afternoon